I accidentally placed an order on uber eats trying to figure out the cost of dinner ton...

GetHuman1971349's customer service issue with UberEATS from January 2019

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The issue in GetHuman1971349's own words
I accidentally placed an order on uber eats trying to figure out the cost of dinner tonight if I were to use uber eats. As soon as I ordered the food I cancelled it. I was notified that since I had cancelled it before the order processed I wouldn't be charged* however, I just got an email saying I have the charged the full amount because the restaurant started preparing my food. This is a blatant lie and honestly impossible since I cancelled in less than ** seconds after placing the order. I would understand if I had ordered and several minutes later I cancelled, but Uber eats is stealing money from my account after saying I wouldn't be charged. I would like a refund.
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UberEATS

Customer service issue
Reported by GetHuman1971349
Jan 15th, 2019 - 9 mons ago
I have an issue with UberEATS too
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Seen by 1 customer so far
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Timeline
GetHuman1971349 started working on this issue
Jan 15th 7:53pm