I wanted my food remade, but it seems you don’t offer this option... why is that? I don...

GetHuman1854369's customer service issue with UberEATS from December 2018

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The issue in GetHuman1854369's own words
I wanted my food remade, but it seems you don’t offer this option... why is that? I don’t order food not to eat and hear back in ** hours, I’m ordering food cause I want to eat now. Terrible customer service!! *My order was made wrong, opposite of what I very specifically asked for on my order. Very disappointed! More disappointed you don’t deal with it ASAP, door dash does! I’m deleing my Uber eats app for good. Terrible customer service and bad processes. Shame on Uber’s eats! I’ll reject this transaction from my bank.
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UberEATS

Customer service issue
Reported by GetHuman1854369
Dec 29th, 2018 - 10 mons ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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GetHuman1854369 started working on this issue
Dec 29th, 2018 4:01am