I have been trying to order something via your app and website for the last half hour...

GetHuman-asoleima's customer service issue with UberEATS from December 2018

1 view
34752 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman-asoleima's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-asoleima's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-asoleima a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-asoleima may need:
Name, Email address, and Phone number
The issue in GetHuman-asoleima's own words
I have been trying to order something via your app and website for the last half hour. After having to battle with the app about my telephone number and not receiving a text message, I then continually got errors in my order, saying there were processing errors or my phone number was invalid (despite finally getting it to work) or that my card was invalid. None of these errors were my fault, but the app and website kept saying the problems had to do with me, be it my phone number or my card. This is extremely poor and frankly embarrassing service when there are so many other competitors that I can use. Can you rectify this situation?
GetHuman-asoleima did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-asoleima fixed the problem
We are waiting for GetHuman-asoleima to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman-asoleima fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-asoleima
Dec 6th, 2018 - a mon ago
I have an issue with UberEATS too
Not resolved
Seen by 1 customer so far
Similar issue to 34752 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-asoleima started working on this issue
Dec 6th, 2018 1:01am