So we ordered and we put in our current address. We got the call our driver was here an...

GetHuman-jreformi's customer service issue with UberEATS from December 2018

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The issue in GetHuman-jreformi's own words
So we ordered and we put in our current address. We got the call our driver was here and we looked at his location and he was miles away and refused to meet at the address we gave him. We then got a call from a customer support agent named “Chad” and he said he would charge us for not being there and he would not listen when we said our driver was not at the address we listed. We asked to speak to a supervisor and he hung up on us. Our order was then cancelled so we don’t even have an order number. We are extremely upset and we would like this sorted out.
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Customer service issue
Reported by GetHuman-jreformi
Dec 1st, 2018 - 6 mons ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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GetHuman-jreformi started working on this issue
Dec 1st, 2018 3:14am