There was an order which was put up by mistake with cash on delivery which also used my...

GetHuman1385086's customer service issue with UberEATS from October 2018

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The issue in GetHuman1385086's own words
There was an order which was put up by mistake with cash on delivery which also used my uber credits. The order was not meant to be. I tried calling uber eat like a minimum ** times at that time no one answered. I called the restaurant to cancel they couldnt neither the delivery partner could do any thing.*I even asked the restaurant to hold the order untill further confirmation.*I called for another hour continously but got no reply. At last i have to exhaust my credits. Next day today i still trying to connect. After selecting the language and knowing about the terms they just disconnect my phone. This is disgusting. PS i have had i. Past talked to uber support and it was good.
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UberEATS

Customer service issue
Reported by GetHuman1385086
Oct 21st, 2018 - a mon ago
I have an issue with UberEATS too
Fixed
Seen by 2 customers so far
Similar issue to 25709 others
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GetHuman1385086 started working on this issue
Oct 21st 11:11am
GetHuman1385086 indicated the issue is not fixed yet.
Oct 21st 11:11am