Hi, *Yesterday I ordered a meal (Order ***B*) which I am very unhappy with. The food t...

GetHuman-vilohad's customer service issue with UberEATS from October 2018

24064 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman-vilohad's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get UberEATS help.
The issue in GetHuman-vilohad's own words
Hi, *Yesterday I ordered a meal (Order ***B*) which I am very unhappy with. The food took over * hour to arrive, after initially being told it would be ** minutes. When the driver was close he couldn't find my house, so I spent ** minutes directing him and ended up having to meet him. When I was finally able to eat my food it was stone cold, and a steak cold is now worth eating. I phoned the restaurant and they told me it is not their fault as it's not their driver. I am extremely disappointed by the service I received today. I rarely use ubereats and thought of it as a treat. However in the future I will have to try deliveroo and hope that their drivers and service are better
GetHuman-vilohad did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-vilohad fixed the problem
We are waiting for GetHuman-vilohad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman-vilohad fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-vilohad
Oct 13th, 2018 - 3 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 2 customers so far
Similar issue to 24064 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
GetHuman-vilohad started working on this issue
Oct 13th, 2018 12:09pm