Hi, *Yesterday I ordered a meal (Order ***B*) which I am very unhappy with. The food t...

GetHuman-vilohad's customer service issue with UberEATS from October 2018

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Hi, *Yesterday I ordered a meal (Order ***B*) which I am very unhappy with. The food took over * hour to arrive, after initially being told it would be ** minutes. When the driver was close he couldn't find my house, so I spent ** minutes directing him and ended up having to meet him. When I was finally able to eat my food it was stone cold, and a steak cold is now worth eating. I phoned the restaurant and they told me it is not their fault as it's not their driver. I am extremely disappointed by the service I received today. I rarely use ubereats and thought of it as a treat. However in the future I will have to try deliveroo and hope that their drivers and service are better
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UberEATS

Customer service issue
Reported by GetHuman-vilohad
Oct 13th, 2018 - a mon ago
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GetHuman-vilohad started working on this issue
Oct 13th 12:09pm