When attempting to sign up with my phone number- I was told I already have an account b...

GetHuman-alanajo's customer service issue with UberEATS from October 2018

Help with my UberEATS issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-alanajo's own words
When attempting to sign up with my phone number- I was told I already have an account but I don’t. So it won’t let me establish one because I have no clue what the email and password is. I do not already have an account- so how do I get one if someone else is using my number?
GetHuman-alanajo did not yet indicate what UberEATS should do to make this right.
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UberEATS

Customer service issue
Reported by GetHuman-alanajo
Oct 12th, 2018 - 2 mons ago
I have an issue with UberEATS too
Fixed
Seen by 4 customers so far
Similar issue to 23971 others
0 customers following this
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Timeline
GetHuman-alanajo started working on this issue
Oct 12th 11:01pm
GetHuman-alanajo indicated the issue is not fixed yet.
Oct 13th 11:36pm