Tonight I ordered from Roberto's via your app. He restaurant is something like * miles...

GetHuman-spokesme's customer service issue with UberEATS from July 2018

Help with my UberEATS issue
The issue in GetHuman-spokesme's own words
Tonight I ordered from Roberto's via your app. He restaurant is something like * miles from my home. After approximately ** min the food was picked up and I was alerted like normal. I then watched as your driver took every possible rout except the most direct. When he finally arrived late I was given a back covered in enchalada sauce. In addition the other items were also soaked in the sauce. Soggy chips, sauce soaked burritos ect. I'm very disappointed in this delivery. Most of the food was inedible. Please refund me as the food was not only late but out of the container and affected the other items ordered.
GetHuman-spokesme did not yet indicate what UberEATS should do to make this right.
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UberEATS

Customer service issue
Reported by GetHuman-spokesme
Jul 26th, 2018 - 10 mons ago
I have an issue with UberEATS too
Fixed
Seen by 4 customers so far
Similar issue to 7558 others
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GetHuman-spokesme started working on this issue
Jul 26th, 2018 2:09am
GetHuman-spokesme confirmed the issue is fixed. Hooray!
Jul 29th, 2018 3:10am