Tonight I ordered from Roberto's via your app. He restaurant is something like * miles...
GetHuman-spokesme's customer service issue with UberEATS from July 2018
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The issue in GetHuman-spokesme's own words
Tonight I ordered from Roberto's via your app. He restaurant is something like * miles from my home. After approximately ** min the food was picked up and I was alerted like normal. I then watched as your driver took every possible rout except the most direct. When he finally arrived late I was given a back covered in enchalada sauce. In addition the other items were also soaked in the sauce. Soggy chips, sauce soaked burritos ect. I'm very disappointed in this delivery. Most of the food was inedible. Please refund me as the food was not only late but out of the container and affected the other items ordered.
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