First time using Uber eats this evening and we order food from Schlotzkys Deli. Uber e...

GetHuman904670's customer service issue with UberEATS from July 2018

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The issue in GetHuman904670's own words
First time using Uber eats this evening and we order food from Schlotzkys Deli. Uber eats driver picks up order and cannot figure where to go. Schlotzkys is *.* miles and * minutes away. The front desk agent was talking to him giving him directions. ** minutes after he picked up the order I said forget I don’t want cold food. A hotel guest drove me to Schlotzkys where they prepared what I ordered and I paid again. This is horrendous and I will tell everyone I come in contact with the scam service you run. I pay twice for my food while YOUR driver eats mine. What will you do to fix this?
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UberEATS

Customer service issue
Reported by GetHuman904670
Jul 22nd, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 4 customers so far
Similar issue to 6910 others
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GetHuman904670 started working on this issue
Jul 22nd, 2018 1:33am
GetHuman904670 indicated the issue is not fixed yet.
Jul 23rd, 2018 2:38am
GetHuman904670 indicated the issue is not fixed yet.
Jul 23rd, 2018 2:39am
GetHuman904670 indicated the issue is not fixed yet.
Jul 26th, 2018 8:00am