The driver called me sounding very angry, asking “where are you?” and then wouldn’t tel...
GetHuman-jordannt's customer service issue with UberEATS from June 2018
12 views | 4748 similar | 0 following
Help with my UberEATS issue
GetHuman-jordannt's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-jordannt a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-jordannt's own words
I was trying to explain to the driver that my unit is right on the cross streets. Quite literally on the corner. When I realized he had no intentions of bringing my food to me* I tried to find where he was parked and was willing to walk out to him.This was especially frustrating because I had seen the driver pull into my complex, make a u-turn and pull right back out. I tried to tell him that I... ... The driver called me sounding very angry, asking “where are you?” and then wouldn’t tell me where he was waiting. He then hung up the phone and canceled my order. My delivery states bring to door. This guy clearly had no intentions of doing that. I then get a warning from Uber that I am a now show and they will charge me the next time I don’t show up.
When I enter my address regardless of my unit number the pin drops in the center of the complex. If a driver is not familiar with how Apartments work (the indicidual buildings have numbers) then they would probably be more like to go the direct pin on the map.
Something uber can do to try and improve this is to allow the guest ordering to select on the map exactly their location. Maybe include a drop pin.
I have an issue with UberEATS too
How GetHuman-jordannt fixed the problem
We are waiting for GetHuman-jordannt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jordannt fixes it.
This email address isn't valid
UberEATS
Customer service issue
Reported by GetHuman-jordannt
Jun 30th, 2018 - 5 years ago
I have an issue with UberEATS too
Fixed
Seen by 12 customers so far
Similar issue to 4748 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Email address
Phone number
Timeline
GetHuman-jordannt started working on this issue
Jun 30th, 2018 9:45pm
GetHuman-jordannt indicated the issue is not fixed yet.
Jul 3rd, 2018 1:55pm
GetHuman-jordannt indicated the issue is not fixed yet.
Jul 3rd, 2018 2:20pm
Paying Too Much for TV?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies