I need to change my payment information.

GetHuman5025634's customer service issue with Uber from July 2020

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The issue in GetHuman5025634's own words
change my payment information ... I am a long time uber rider. I need to change my payment card because my bank detected illegal use of my card that I have used with uber for a long time. They are issuing me a new card. However, I have another card that I can use because I need transportation badly.
Change my payment information so that I can have transportation again.
Several years and almost a daily customer
Many Many attempts to contact uber for last two days.
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Uber

uber
Customer service issue
Reported by GetHuman5025634
Jul 3rd, 2020 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 7249 others
0 customers following this

Timeline

GetHuman5025634 started working on this issue
Jul 3rd 2:11pm
GetHuman5025634 indicated the issue is not fixed yet.
Jul 4th 6:54pm
GetHuman5025634 indicated the issue is not fixed yet.
Jul 4th 6:55pm
GetHuman5025634 indicated the issue is not fixed yet.
Jul 4th 7:00pm
GetHuman5025634 indicated the issue is not fixed yet.
Jul 6th 2:48pm

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