Uber has completely deactivated my account after reports emailed to me of unauthorized...

GetHuman2316787's customer service issue with Uber from February 2019

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The issue in GetHuman2316787's own words
Uber has completely deactivated my account after reports emailed to me of unauthorized log in and usage. I NEED MY UBER ACCOUNT REINSTATED! I am disabled and need it to get to doctor appointments and get around. TODAY. In * hours! **I need my long-standing account reinstated.**I need a way to get the frigging codes you send me to create a new password. They don't come to my phone by text. They're not coming by email. **I tried to use them to create a new password and ended up creating a new and different Uber account. I NEED MY OLD ACCOUNT BACK.**TANNA BORAN******@***.com*(***) ***-****
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Uber

Customer service issue
Reported by GetHuman2316787
Feb 27th, 2019 - 3 mons ago
I have an issue with Uber too
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Seen by 1 customer so far
Similar issue to 32912 others
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Timeline
GetHuman2316787 started working on this issue
Feb 27th 3:15pm