I'm trying to update my credit card info in my Uber app (the credit card expired and I...

GetHuman1664967's customer service issue with Uber from December 2018

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The issue in GetHuman1664967's own words
I'm trying to update my credit card info in my Uber app (the credit card expired and I need to update the expiration date and code). Entering new information results in a message saying the card is already in. Information on-line says "click on the three dots to delete old card" but my app does not show the three dots. I'm about to take a trip and may use Uber, but at this time, I have no payment method without his update. I can't even delete the card to re-enter it. Help!
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Uber

Customer service issue
Reported by GetHuman1664967
Dec 1st, 2018 - 6 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman1664967 started working on this issue
Dec 1st, 2018 12:46am