I called an Uber And it said it was on its way so I came and waited outside my apartmen...

GetHuman-shyohnte's customer service issue with Uber from November 2018

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The issue in GetHuman-shyohnte's own words
I called an Uber And it said it was on its way so I came and waited outside my apartment I stood there for ** minutes waiting and the app kept saying the man was * minuet away I called him multiple times he didn’t answer on the last try he answered and said he left because I wasn’t out there mind you I stood outside in the cold for ** minutes waiting for him it never said your Uber has arrived or anything because he didn’t I want my refund because he still charged me for the ride when he was the one who didn’t show I will sue because I feel like you guys are tryna get off on people I have * kids I was on my way to work and I paid way more than if I was to call a cab I want my refund
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Uber

Customer service issue
Reported by GetHuman-shyohnte
Nov 26th, 2018 - 10 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman-shyohnte started working on this issue
Nov 26th, 2018 2:43pm