Ordered UBER for my daughter who was at Union Station in LA on Thanksgiving eve. She ha...

GetHuman1611146's customer service issue with Uber from November 2018

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The issue in GetHuman1611146's own words
Ordered UBER for my daughter who was at Union Station in LA on Thanksgiving eve. She had no phone and the station had provided one pickup place at Valet Parking Pickup for that busy evening. Several drivers reported not being able to find her . I believe that they were not aware of the pick up spot and gave up quickly. The last driver made an extra effort and completed the trip. I believe all other dropped calls should be credited. a total of $**
GetHuman1611146 did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman1611146
Nov 23rd, 2018 - 10 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
Similar issue to 23966 others
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Timeline
GetHuman1611146 started working on this issue
Nov 23rd, 2018 5:19pm
GetHuman1611146 shared this issue with others over email
Nov 23rd, 2018 5:38pm