I requested an Uber car yesterday (****). The driver got near my house and then got fur...

GetHuman1470923's customer service issue with Uber from November 2018

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The issue in GetHuman1470923's own words
I requested an Uber car yesterday (****). The driver got near my house and then got further away. I tried calling the driver to provide directions and couldn't make a good phone connection after trying a couple of times. Then all of a sudden I got a trip cancelled notice. I was running late already, so I had to drive myself at the last minute. But I did not cancel the trip--the driver did. I have been charged a $* cancellation fee* in addition, two charges for $**.** each also appeared on my credit card as Uber *TRIP *PS*S. Please credit all three charges.
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Uber

Customer service issue
Reported by GetHuman1470923
Nov 2nd, 2018 - a mon ago
I have an issue with Uber too
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Timeline
GetHuman1470923 started working on this issue
Nov 2nd 3:04pm