What happens when no one response for over ** minutes to a request. My wife had to get...

GetHuman-midwestl's customer service issue with Uber from October 2018

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The issue in GetHuman-midwestl's own words
What happens when no one response for over ** minutes to a request. My wife had to get a Neighbor to get to local destination from ***** to *****. * am est
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Uber

Customer service issue
Reported by GetHuman-midwestl
Oct 12th, 2018 - 2 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman-midwestl started working on this issue
Oct 12th 10:58pm