A charge was made on my account that wasn’t me and I called and spoke with a representa...

GetHuman-briceand's customer service issue with Uber from October 2018

4 views
 | 
18212 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman-briceand's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-briceand got the right customer help using our suggestion.
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-briceand's own words
A charge was made on my account that wasn’t me and I called and spoke with a representative with my bank and they told me that the charge that was made by someone else that wasn’t made by myself was still pending and they told me to call a Uber representative and let them know my issue so they can refund my money
GetHuman-briceand did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-briceand fixed the problem
We are waiting for GetHuman-briceand to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-briceand fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-briceand
Oct 12th, 2018 - 8d ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 18212 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-briceand started working on this issue
Oct 12th 2:21pm