I have used Uber many times. First let me say that you're customer service is terrible...

GetHuman1187182's customer service issue with Uber from September 2018

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The issue in GetHuman1187182's own words
I have used Uber many times. First let me say that you're customer service is terrible. I had a driver he said he was waiting several minutes for me when in fact he was in the wrong pickup spot. I told him to cancel the ride after he asked me if I wanted to pay cash. The charge was for $*.** and the driver's name is Tariq. I will not pay this charge and if this matter is not resolved I will make sure that I and all of my friends that use Uber we'll start using Lyft.
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Uber

Customer service issue
Reported by GetHuman1187182
Sep 23rd, 2018 - 2 mons ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 15876 others
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Timeline
GetHuman1187182 started working on this issue
Sep 23rd 3:07pm
GetHuman1187182 shared this issue with others over email
Sep 23rd 3:09pm