My grandmother (Margaret O. Seymour) is having difficulty with your service. She was c...

GetHuman-vetorama's customer service issue with Uber from September 2018

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The issue in GetHuman-vetorama's own words
My grandmother (Margaret O. Seymour) is having difficulty with your service. She was charged for a trip from Gainesville FL to Gainesville GA. She has only made trips within the city of Gainesville FL. Her credit card has credited back her account, however Uber is trying to dispute and get the money from the credit card. Now the drivers will not pick her up (her main source of transportation). She has been trying to contact someone to get this sorted out. How is best for us to do that? Thank you.
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Uber

Customer service issue
Reported by GetHuman-vetorama
Sep 22nd, 2018 - 2 mons ago
I have an issue with Uber too
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Seen by 1 customer so far
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Timeline
GetHuman-vetorama started working on this issue
Sep 22nd 4:02pm