My grandmother (Margaret O. Seymour) is having difficulty with your service. She was c...
GetHuman-vetorama's customer service issue with Uber from September 2018
Help with my Uber issue
First: share to improve GetHuman-vetorama's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vetorama's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vetorama will want to follow the link below to head to their help center. We will check on GetHuman-vetorama later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-vetorama may need:
Email address, Phone number, and Full name
The issue in GetHuman-vetorama's own words
My grandmother (Margaret O. Seymour) is having difficulty with your service. She was charged for a trip from Gainesville FL to Gainesville GA. She has only made trips within the city of Gainesville FL. Her credit card has credited back her account, however Uber is trying to dispute and get the money from the credit card. Now the drivers will not pick her up (her main source of transportation). She has been trying to contact someone to get this sorted out. How is best for us to do that? Thank you.
GetHuman-vetorama did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-vetorama fixed the problem
We are waiting for GetHuman-vetorama to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.