I am writing because I received an email stating that I canceled an Uber pool on Wed...

GetHuman-ksharris's customer service issue with Uber from September 2018

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The issue in GetHuman-ksharris's own words
I am writing because I received an email stating that I canceled an Uber pool on Wed ****. I DID NOT cancel the ride. It showed on my phone that it was * minute away. When I clicked on the screen to see the way it was coming, I got a message that it was canceled. At that time, I rescheduled another ride. ***I did not cancel the request and wish to be refunded the $*.** fee. Feel free to contact me if you have questions.
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Uber

Customer service issue
Reported by GetHuman-ksharris
Sep 21st, 2018 - 6 mons ago
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GetHuman-ksharris started working on this issue
Sep 21st, 2018 2:34pm