Went out of town for a few weeks and when returned, Uber needed documents uploaded. My...

GetHuman-lisa_her's customer service issue with Uber from August 2018

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The issue in GetHuman-lisa_her's own words
Went out of town for a few weeks and when returned, Uber needed documents uploaded. My current documents had not expired but Uber wanted updated information almost * months before it was available. Uber won't put any effort into bridging that cultural gap. My documents are valid and each time I submit documents they keep rejecting them. Same documents I started with, no changes whatsoever. Been out of work for over * months, but apparently Uber does this to a lot of people. We need to connect and find a solution, maybe then Uber might take notice.
GetHuman-lisa_her did not yet indicate what Uber should do to make this right.
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Customer service issue
Reported by GetHuman-lisa_her
Aug 27th, 2018 - 4 mons ago
I have an issue with Uber too
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GetHuman-lisa_her started working on this issue
Aug 27th 1:23pm
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Aug 27th 1:24pm