I took a uber from downtown new york city to my home in Glen Rock, NJ. The fare was...

GetHuman-jackwgau's customer service issue with Uber from August 2018

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The issue in GetHuman-jackwgau's own words
I took a uber from downtown new york city to my home in Glen Rock, NJ. The fare was $*** for a ** minute ride. Although the driver got a flat tire on route *. We stopped at a bp gas station about ** miles from my home. The driver could not get his tire fixed or pumped with air at all and gave zero guidance as what to do at *:** am. Eventually I had to call a family member and get them to pick me up while I waited at the gas station for at least ** minutes. With such a high fare for the ride and the driver not even compelting the ride or helping me out I really beleive I should be refunded for this fare.
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Customer service issue
Reported by GetHuman-jackwgau
Aug 12th, 2018 - a yr ago
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GetHuman-jackwgau started working on this issue
Aug 12th, 2018 10:12pm