Being over charged by Uber driver, Rakesh, Driver Lic. * *******) during my visit to Ne...

GetHuman849262's customer service issue with Uber from July 2018

Help with my Uber issue
The issue in GetHuman849262's own words
Being over charged by Uber driver, Rakesh, Driver Lic. * *******) during my visit to New York City on the **th of June ****. I was charged $**.**, driver claimed the trip was *.** miles long and took *:**:** hr. from *** Mott St to ** East **th Street (Madison Ave - * miles distance tops - check the map*driving distance) at *:** to **:**pm. He is a crook and lying. I was up in NYC for a wedding, also ordered a Uber (driver Gladys) from **th Street & *st Ave to *** Mott Street (stopped at Grand St because traffic was bad) - roughly same distance at *:** to *:**pm and it went for *.** miles for $**.*** both rides were with a $*.** off. I have both Uber receipts with the $**.** ride in the middle of NYC evening rush hour and no traffic at *:**pm for $**.** that took over an hour for travel ride (you can check NYC traffic report and there was no delay on the FDR Drive north-bound) . Rakesh is a crook and liar* you can compare mu two Uber receipts on June **, ****. I want my money back and Uber should discipline Rakesh for his unprofessionalism and giving Uber and its drivers a bad reputation.

GetHuman849262 did not yet indicate what Uber should do to make this right.

How GetHuman849262 fixed the problem
I refer Uber to their receipt which has two rides from the same day with roughly same distance
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman849262
Jul 4th, 2018 - 4 years ago
Fixed
GetHuman849262 shared how to fix
Seen by 15 customers so far
Similar issue to 7111 others
0 customers following this
Items needed
Email address
Phone number
Full name

Timeline

GetHuman849262 started working on this issue
Jul 4th, 2018 4:15pm
GetHuman849262 indicated the issue is not fixed yet.
Jul 4th, 2018 7:08pm
GetHuman849262 indicated the issue is not fixed yet.
Jul 5th, 2018 9:56pm
GetHuman849262 indicated the issue is not fixed yet.
Jul 5th, 2018 9:57pm
GetHuman849262 confirmed the issue is fixed. Hooray!
Jul 7th, 2018 5:20pm