Bouncing in and out of the wrong ZIP code

GetHuman5887420's Problem With a Delivery issue with US Postal Service from March 2021

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Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman5887420's own words
Tracking number ********************** keeps bouncing between the Philadelphia hub and the Point Breeze branch (*****). The correct branch is Germantown (*****). I don't know if the ZIP code is illegible or wrong on the package itself. Package is addressed to *** E Woodlawn St., *****.**This package has been bouncing "in transit" for more than a month. Previous service case was closed prematurely the first time the package went "out for delivery" in the wrong ZIP code. Due to the closed case, I cannot use the USPS "missing mail" web page any more
Deliver the package, first to the correct branch office, then to my home
USPS main number is nothing but a robotic maze. No way to find a human. No one answers the phone at ***** or *****.
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US Postal Service

Problem With a Delivery issue
Reported by GetHuman5887420
Mar 25th, 2021 - a month ago
Not resolved
Seen by 5 customers so far
Similar issue to 13650 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman5887420 started working on this issue
Mar 25th 6:11pm
GetHuman5887420 indicated the issue is not fixed yet.
Mar 25th 10:22pm
GetHuman5887420 indicated the issue is not fixed yet.
Mar 25th 10:27pm