What Do I Do If I Get a Note That "Post Office Attempted Delivery, Package Is Undeliverable as Addressed" from the Usps?

Introduction

Did you get a message from USPS saying that they attempted delivery but your package was undeliverable? This doesn't necessarily mean your package is lost or can no longer be delivered. It simply means USPS couldn't deliver it to the address provided. When this happens, USPS generally returns the package to the sender, who can then ship it again. Track your package to check for updates from USPS. You may also be able to schedule a redelivery if the address is correct. Continue reading for instructions on what to do when your package can't be delivered.

Track Your Package

Use the USPS Tracking page to track your package. Enter your tracking number or barcode number in the field and click Track. You can enter up to 35 tracking numbers to track multiple packages at once. You can find your tracking number on your shipping receipt, sales receipt, confirmation email, or the peel-off portion at the bottom of your shipping label.

If the tracking status says Insufficient Address or No Such Number, this means the package will be returned to the sender. When it says only "no access to the delivery location," it means the delivery rider couldn't reach your porch or mailbox. You don't need to do anything, as USPS will reattempt delivery the next day.

When your package can't be delivered, check whether redelivery is possible. Proceed to the next step to learn how to check if your package is eligible for redelivery.

Check Redelivery Availability

If the package hasn't been returned to the sender yet, USPS may be able to redeliver it. First, check whether redelivery is available at your address. To check availability, visit the USPS Redelivery page and enter the required information, including your complete address. Fill out the form and click Check Availability.

To schedule a redelivery, use the barcode or tracking number USPS provides. Just follow the instructions to complete your request, or contact USPS for more information.

Note: Before requesting a redelivery, confirm that the delivery address is correct.

Visit Your Local Post Office

Undelivered packages may still be held at your local post office for a few days before they're returned to the sender. Track your package first to see if USPS has any instructions. Then, visit your local post office to claim your package if it's available for pickup. Don't forget to bring a valid government-issued ID and your tracking number.

To find a USPS location, enter your ZIP code or city and click Search. You can also click Use Current Location to find the nearest post office in your area.

To ensure you receive important updates about your package, we suggest signing up for USPS Informed Delivery. If you live in an eligible ZIP code, you can sign up for this service to view delivery details and, if available, schedule a redelivery. By enabling package-tracking notifications, you can receive email or text alerts about your package's status. To sign up, visit the USPS Informed Delivery page and follow the instructions.

Conclusion

Were you able to resolve your USPS delivery issue? Sign up for Informed Delivery to get USPS updates on your package's status. If your package can't be delivered, contact the sender to confirm they have the correct address. If the address is correct, check whether USPS can redeliver the package. You may also want to visit your local post office, where you may be able to claim your package. Still have questions? Contact Customer Support today.