How Do I Correct an Undeliverable Order from Usps?

Introduction

The United States Postal Service is the most popular quasi-governmental agency that operates with a degree of independence. While the rise of digital communication has become a double-edged sword in this day and age of technology, USPS continues to dodge the constant shifts and remains a beloved, favored institution among businesses and individuals nationwide. It also pivots its infrastructure to match the digital-first world, allowing it to maintain its sustainability and profitability in an ever-changing industry. Also, unlike many private companies, USPS is legally required to deliver to U.S. addresses at a uniform rate and crosses nearly all demographic lines.

What You'll Need

However, along with the advantages and positive qualities that make USPS such a highly regarded entity, it often struggles with routing and delivery issues. The organization receives many complaints about missing mail and parcels due to errors that cause recipients to file claims and submit messages detailing their dissatisfaction with the service. Although USPS takes measures to resolve mailing problems, incidents do occur, and the agency bears the responsibility of finding solutions for its customers.

If you need to correct an undeliverable order from USPS and you don’t know how to start the process, check out the steps below to make specific changes in your customer account:

Visit the USPS website and sign in to your customer account.

Hover your mouse pointer over the ‘Help’ link on the navigation bar, and click ‘Find Missing Mail’ under the ‘FAQs’ link.

Scroll down and click the blue ‘Start Your Missing Mail Search’ button under the numbered ‘Submit a Missing Mail Search Request’ title.

Fill out all the required form fields and ensure that your information is accurate.

Remember to add any special instructions that detail your delivery preferences or a specific USPS reception center location. The more information you provide, the more likely your package will reach its destination. Also, ensure that your recipient information is verified and is stored in the USPS database and is correct in your customer account. If you discover your address is outdated, you can use Click-N-Ship, which allows customers to make corrections within only a few minutes.

One important thing to do after you receive a response from USPS is to monitor the status of your order. You can use Informed Delivery or the tracking tool, ideal for locating a parcel in transit. Another effective tip is to triple-check your tracking number, which consists of various numbers and letters identifying your package. Finally, ensure the original sender has updated their records, and you confirm your address is valid and allowed to receive deliveries. The mail forwarding service only lasts up to 12 months. Therefore, you must verify that your name is visible inside your physical mailbox.

Conclusion

Technical glitches can be highly annoying while attempting to correct an undeliverable order, especially when the situation is urgent and time-sensitive. They can also cause delays due to slow website or app response times or maintenance. Reporting issues immediately ensures USPS will receive your complaint and work tirelessly to restore the functionality of the website or the app. Also, contacting USPS technical support can get you the help you need to resolve your issue. You can speak with a live human via phone after specifying that you want to connect with a representative by tapping ‘1’ on your mobile device.