Packages sent to my P.O. Box in my name & that do not include my business name are bein...

GetHuman-fdobrows's customer service issue with US Postal Service from January 2019

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The issue in GetHuman-fdobrows's own words
Packages sent to my P.O. Box in my name & that do not include my business name are being returned to sender.I have my name listed on my P.O. box in addition to my business name but parcels still being sent back!I spoke to rep at my post office & she said problem is fixed but I don’t think it is.I updated my profile for my PO box online last night.I deleted my business name & just entered my name in the business name field.I still want to speak to someone at USPS on phone to make sure problem is fixed and that my parcels will be sent back to me!
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US Postal Service

Customer service issue
Reported by GetHuman-fdobrows
Jan 16th, 2019 - 9 mons ago
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GetHuman-fdobrows started working on this issue
Jan 16th 5:31pm