Is it customary for USPS employees to answer the phones? I have call the Dallas Caesar...

GetHuman1042865's customer service issue with US Postal Service from August 2018

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The issue in GetHuman1042865's own words
Is it customary for USPS employees to answer the phones? I have call the Dallas Caesar Clark location for over * weeks, and I have only spoken to one worker. I called today, **** five times the phone would just ring and ring then disconnect. *I need to speak with the former supervisor at that location is no longer there, and I was told that her email would be the same, I sent and email on **** with no response and I wanted to ask which location has she moved to, but no one answers the phones during business hours.
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US Postal Service

Customer service issue
Reported by GetHuman1042865
Aug 27th, 2018 - 4 mons ago
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GetHuman1042865 started working on this issue
Aug 27th 6:34pm