Ordered * tickets from ticketmaster. When tried to access ticketmaster account was tol...

GetHuman6174085's customer service issue with Ticketmaster from June 2021

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Before contacting them, items GetHuman6174085 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman6174085's own words
Ordered * tickets from ticketmaster. When tried to access ticketmaster account was told had to reset password. When I put in number to code to reset was told wrong number. Tried this quite a few times, each time unable to reset password. Cannot seem to get access to tickets purchased.

GetHuman6174085 did not yet indicate what Ticketmaster should do to make this right.

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Ticketmaster

Customer service issue
Reported by GetHuman6174085
Jun 9th, 2021 - 3 months ago
Not resolved
Seen by 49 customers so far
Similar issue to 3144 others
0 customers following this

Timeline

GetHuman6174085 started working on this issue
Jun 9th 8:11pm

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