What happens if an event is cancelled or rescheduled?
Asked a year ago
If an event is cancelled or rescheduled, Ticketmaster has you covered. In case of cancellation, you will receive a full refund, including service fees, within a few business days. The refund will automatically go back to the original payment method used during the purchase. For rescheduled events, your tickets will remain valid for the new date, ensuring you don't miss out on the experience. In case you can't attend the rescheduled date, you may be eligible for a refund through the event organizer or venue. Ticketmaster will provide instructions on how to request a refund if available. Rest assured that Ticketmaster strives to provide seamless customer service and aims to keep you informed of any changes to ensure a hassle-free ticket buying experience.
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