What is Ticketmaster's refund policy?

Ticketmaster's refund policy aims to provide flexibility and satisfaction to its customers. For events that are canceled, rescheduled, or significantly changed, customers will automatically receive a refund. However, if an event is still scheduled, Ticketmaster allows ticket holders to request a refund within a specified timeframe. For postponed events, tickets usually remain valid for the new date, but refund options may be available upon request. Additionally, if customers cannot attend an event due to unforeseen circumstances, Ticketmaster offers a Ticket Insurance option that provides refunds for covered reasons. To initiate a refund, customers can log in to their Ticketmaster account, locate the order, and follow the instructions. Refunds are typically processed within a specific timeframe and returned to the original mode of payment. The refund policy ensures transparency and customer protection while maintaining the excitement of live events.