Ticketmaster Phone Number 800-745-3000: Shortcuts & Tips

Ticketmaster Phone Number

Current Wait: 30 mins (avg 29)
Best time to call: 9:01am
Is this the right Ticketmaster phone number to call? What do I say to the rep?  For help, tell us why you're calling:

What's the issue?

Call the right Ticketmaster phone number and know what to say.

Change order
Track an order
Purchase Problem
Update account information
Cancel order

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Ticketmaster Phone Number 800-745-3000 - by the Numbers

Phone number to dial800-745-3000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingTicket Sales
Call center hoursMon-Sat 9am-6pm, Sun noon-6pm EST
Best time to dial9:01am
Navigate phone maze to a humanIt's absolutely necessary to press 0 when you're in the automated message part if you want to talk to a real person.
Average wait29
Current wait30
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or twitter or email or web
Quality of communication78%
Quality of help51%
Customer votes6,861
Information last updatedSun Oct 15 2017 08:00:00 GMT+0000 (UTC)

About Ticketmaster's Best Phone Number

This phone number is Ticketmaster's Best Phone Number because 116,616 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-745-3000 include change order, track an order, purchase problem, update account information, complaint, cancel order, refund and other customer service issues. The Ticketmaster call center that you call into has employees from West Virginia or Texas or Virginia or Canada and is open Mon-Sat 9am-6pm, Sun noon-6pm EST according to customers. In total, Ticketmaster has 3 phone numbers. It's not always clear what is the best way to talk to Ticketmaster representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ticketmaster

While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Besides calling, the next favorite option for customers looking for help is via 800-653-8000 for US Fan Support. If you think this information is inaccurate or know of other ways to contact Ticketmaster please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ticketmaster.

About Ticketmaster

If you're here looking for the best phone number to call Ticketmaster, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. Ticketmaster also goes by or is associated with the names Ticket master, Ticketmaster. They are considered to be part of the following sectors and industries: live, entertainment, Consumer Discretionary, Consumer Services, Hotels, Restaurants & Leisure. Ticketmaster is associated with terms like ticketing technology, ticket sales, ticket resales, marketing, support of venue renovation, subsidiary, private, e-commerce, b2c, entertainment & recreation by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Eventbrite, Ticketfly, SeatGeek, . They employ 3,359 people according to customers in the know.
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