Ticketmaster Phone Number

Calling Ticketmaster customer service faster by GetHuman

800-745-3000
Customer service
Current Wait: 25 mins (25m avg)
Hours: Mon-Sat 9am-6pm, Sun noon-6pm EST; best time to call: 9:01am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Track an OrderMissing TicketsPurchase TicketsRefund a ChargeSpecial RequestA different issue
Get to a live person fastest: It's absolutely necessary to press 0 when you're in the automated message part if you want to talk to a real person.

Reasons customers like you called recently

I want to buy tickets for a concert tomorrow, I’m taking my ** month old bday do I need...
2m ago
tried to buy tix shown as being $*** each. when I tried to purchase, they became...
2h ago
I was trying to purchase tickets which showed $*** each - when I selected the seats the...
2h ago
I purchase tickets on Ticketmaster for tomorrow basketball game I haven’t receive my tickets
3h ago
Event postponed. Need a refund
5h ago
I am trying to get group seating for ** members of my church and I have been unable to...
5h ago
How do I get to the promo codes
14h ago
Cannot find transfer tickets
15h ago
I received a text that I can purchase as a verified fan for Elton JOhn Show at ** AM t...
18h ago
I bought * tickets for Harry Styles using a presale code. Would I still be able to buy...
18h ago
Pit tickets weren’t displayed until hour after presale began - at that point I had alre...
19h ago
I placed an order for tickets yesterday and it turns out the Klarna credit put a hard h...
20h ago
Wanting to order tickets through the phone
21h ago
I purchased tickets to lizzo on Dec. * in San Jose, with insurance for cancellation and...
a day ago
I wish there was a human being that could help me with the problem I can’t register I c...
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-745-3000 - by the Numbers

Phone number to dial
800-745-3000
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Ticket Sales
Call center hours
Mon-Sat 9am-6pm, Sun noon-6pm EST
Best time to dial
9:01am
Navigate phone maze to a human
It's absolutely necessary to press 0 when you're in the automated message part if you want to talk to a real person.
Average wait
25
Current wait
25
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or twitter or email or web
Quality of communication
75%
Quality of help
88%
Customer votes
6,864
Information last updated
Sat Nov 16 2019 08:00:00 GMT+0000 (UTC)

Ticketmaster's Best Toll-Free/800 Customer Phone Number

This is Ticketmaster's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ticketmaster agent. This phone number is Ticketmaster's Best Phone Number because 136,638 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-745-3000 include Track an Order, Missing Tickets, Purchase Tickets, Refund a Charge, Special Request and other customer service issues. The Ticketmaster call center that you call into has employees from West Virginia, Texas, Virginia, Canada and is open Mon-Sat 9am-6pm, Sun noon-6pm EST according to customers. In total, Ticketmaster has 3 phone numbers. It's not always clear what is the best way to talk to Ticketmaster representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ticketmaster - by phone or otherwise

While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Besides calling, the next favorite option for customers looking for help is via 800-653-8000 for US Fan Support. If you think this information is inaccurate or know of other ways to contact Ticketmaster please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ticketmaster.

What is GetHuman's Relationship to Ticketmaster?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ticketmaster. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Ticketmaster Contact Info

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