Ticketmaster Phone Number

Calling Ticketmaster customer service faster by GetHuman

800-745-3000
Customer service
Current Wait: 25 mins (25m avg)
Hours: Mon-Sat 9am-6pm, Sun noon-6pm EST; best time to call: 9:01am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Track an OrderMissing TicketsPurchase TicketsRefund a ChargeSpecial RequestA different issue
Get to a live person fastest: It's absolutely necessary to press 0 when you're in the automated message part if you want to talk to a real person.

Reasons customers like you called recently

E-ticket was not delivered - an email was sent asking to "activate" - but when going to...
2h ago
I purchased moor tickets than I needed I only wanted * and purchased * I would like a r...
2h ago
Why do * $** tickets cost $**.**?
20h ago
I would like to find out when I make my first payment for the tickets that I purchased...
a day ago
To whom it may concern**I have booked * tickets for the National museum ice rink for Su...
a day ago
I am trying to book * tickets for riverdance in Cardiff, preferably Wednesday *rd June...
a day ago
I want to be refunded for my ticket I’m having surgery those days
2d ago
I went to purchase tickets for the Dixie Nationals Rodeo, and I clicked on the section...
2d ago
Not taking Promo code MAIL* for Tina tickets
2d ago
There is nowhere to put a promo code for my purchase
2d ago
I can’t find where to enter my promo code for the cyber week **% off code.
2d ago
I'm still waiting for Payment Stephen Scarborough Hu** *DE****.** refund reference to l...
2d ago
Hi I would like some information on the * day ticket plan for transmit in Glasgow green...
2d ago
* tickets only wanted three
2d ago
i purchased tickets from o* priority, when i did so they was advertised as seated ticke...
2d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-745-3000 - by the Numbers

Phone number to dial
800-745-3000
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Ticket Sales
Call center hours
Mon-Sat 9am-6pm, Sun noon-6pm EST
Best time to dial
9:01am
Navigate phone maze to a human
It's absolutely necessary to press 0 when you're in the automated message part if you want to talk to a real person.
Average wait
25
Current wait
25
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or twitter or email or web
Quality of communication
53%
Quality of help
66%
Customer votes
6,886
Information last updated
Mon Dec 02 2019 08:00:00 GMT+0000 (UTC)

Ticketmaster's Best Toll-Free/800 Customer Phone Number

This is Ticketmaster's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ticketmaster agent. This phone number is Ticketmaster's Best Phone Number because 136,638 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-745-3000 include Track an Order, Missing Tickets, Purchase Tickets, Refund a Charge, Special Request and other customer service issues. The Ticketmaster call center that you call into has employees from West Virginia, Texas, Virginia, Canada and is open Mon-Sat 9am-6pm, Sun noon-6pm EST according to customers. In total, Ticketmaster has 3 phone numbers. It's not always clear what is the best way to talk to Ticketmaster representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ticketmaster - by phone or otherwise

While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Besides calling, the next favorite option for customers looking for help is via 800-653-8000 for US Fan Support. If you think this information is inaccurate or know of other ways to contact Ticketmaster please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ticketmaster.

What is GetHuman's Relationship to Ticketmaster?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ticketmaster. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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