SeatGeek Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access SeatGeek customer support.

SeatGeek's Best Contact Information


How do I contact SeatGeek customer service?

A:SeatGeek does not have a customer service phone number, but you can contact them through email, X / Twitter, or their website.
Email is no phone number, but it is a near-ubiquitous form of communication.

Does SeatGeek offer 24 hour customer service?

A:Not by phone. But you can contact SeatGeek 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact SeatGeek Customer Service

There are other ways to contact SeatGeek customer service besides the phone. Below we list them by medium, from most to least popular.

SeatGeek Customer Email Addresses

hi@seatgeek.com - Customer Service
Customer service email address
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and SeatGeek will reply our your email.

Customer Service on X (formerly Twitter)

@seatgeek - Customer Service
Customer service Twitter feed. There may be some delay on nights and weekends.
24 hours, 7 days
SeatGeek, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support

seatgeek.com - Customer Service
Customer service web support
10am-10pm EST
As a last, sometimes only, resort- SeatGeek customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with SeatGeek?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with SeatGeek, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What payment methods are accepted on SeatGeek?

SeatGeek accepts various payment methods to make it convenient for users. The platform allows payment through all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, users can utilize digital wallet services such as Apple Pay and Google Pay for swift and secure transactions. SeatGeek also partners with PayPal, offering another trusted and widely-used payment option. However, it is important to note that specific payment methods may not be available for certain events or in certain regions. The available payment options are clearly displayed during the ticket purchase process on the SeatGeek website or mobile app, ensuring a hassle-free and flexible payment experience for all users.

What are the fees associated with buying tickets on SeatGeek?

When purchasing tickets on SeatGeek, there are a few fees to consider. The primary fee is the seller fee, which varies depending on the event and the seller. This fee covers the cost of bringing the ticket to the marketplace and ensuring a secure transaction. Additionally, there may be a delivery fee if the tickets need to be shipped. However, SeatGeek offers e-tickets for many events, eliminating any delivery fee. Finally, there might be taxes and service fees imposed by the venue or state. These fees are determined by external factors and are added to the ticket price. SeatGeek is committed to transparency, so all fees are clearly displayed before completing a purchase.

Can I sell electronic tickets on SeatGeek?

Yes, you can sell electronic tickets on SeatGeek. The platform allows sellers to list and sell tickets of various types including electronic tickets. Once you have a SeatGeek account, you can easily upload and sell your electronic tickets using their user-friendly interface. Simply select the event you are selling the tickets for, enter the ticket details, set your desired price, and publish your listing. SeatGeek will handle the transaction process seamlessly, including the delivery of electronic tickets to the buyers. This ensures a secure and convenient selling experience for both sellers and buyers. Whether you have physical or electronic tickets, SeatGeek provides a platform to connect with potential buyers and sell your tickets hassle-free.

Top SeatGeek customer problems and solutions

Click the link above to get answers to just about any SeatGeek customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see SeatGeek's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a SeatGeek agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact SeatGeek anyways and help you with your issue. Over the last 18 months, 14,022 customers like you have come in search of a phone number for SeatGeek and helped us confirm they don't have one. Common reasons that people try to call SeatGeek customer support department include Missing Tickets, Find a Reservation, Account Access, Refund a Charge, Retrieving Tickets and other customer service issues. Rather than trying to call SeatGeek first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or twitter or web. Unfortunately, right now SeatGeek doesn't have any phone numbers. It's not always clear what is the best way to talk to SeatGeek representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If SeatGeek Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for SeatGeek, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from SeatGeek customers like yourself.

GetHuman does not provide call center services or customer support operations for SeatGeek. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like SeatGeek. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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