Ticketmaster Customer Service

Contact Ticketmaster & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Ticketmaster. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Ticketmaster, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Ticketmaster: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ticketmaster.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Ticketmaster customer support problems.

Contacting Ticketmaster customer support

Below you can compare and contrast the 4 ways to contact Ticketmaster by looking at which ones are the fastest and which ones other customers recommend the most for solving Ticketmaster customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ticketmaster across the following channels: Twitter, Email, Web, Chat.

Phone number / contactWaitVotes
Customer Service
90 mins818
Customer Service
< 2 hrs679
Online Help at help.ticketmaster.com
Customer Service
< 20 hrs2583
Live Chat at help.ticketmaster.com
Fan Support
14 mins2244

Recent reasons customers contacted Ticketmaster:

I am unable to login to my ticket Master account using my password and I can't change i...
I am unable to login with my password or reset my password. Please help. *Thank you *Matt S
Apparently I have been banned for "violating terms of conditions".**First of all, I'm n...
Hola*Tengo entradas para Calaverandia el ** de septiembre**Puedo reprogramarlos para la...
I’m trying to get paid for concert tickets that were sold
I don’t know how to get paid for my sold warren Zeiders tickets. The website does not a...
One of the persons have become handicapped and can we switch tickets for that section
I have lost access to my email account linked to my ticket Master (*****@***.com), so w...
I purchased the wrong tickets for Sting in Belfast June ‘**,put them up for resale,shou...
My friends husband has died and the tickets for Prodigy are on his phone. She doesn’t h...
I won two tickets for a Buffalo Sabres game on December **th and I need help verifying...
What time is the c concert over with at the chaifetz arena in
could not remember my password I had for a long time to order tickets for a concert and...
My tickets from order number ******** are missing. They need to be sent to *****@***.c...
My tickets are missing and I need help locating them

Help me with my issue

Does GetHuman work with Ticketmaster?

GetHuman does not work with Ticketmaster's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ticketmaster at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ticketmaster's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Ticketmaster at a Glance

Ticketmaster has no phone number
Ticketmaster has 1 chat option
Ticketmaster has 1 customer email
Ticketmaster has 1 help forum
Ticketmaster has 1 twitter handleBEST
Ticketmaster has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!