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Are my Ticketmaster tickets refundable if the event is postponed?

Asked 6 months ago
Generally, if an event is postponed, Ticketmaster tickets are not automatically refundable. When an event is rescheduled, the tickets that were originally purchased are typically valid for the new date. In most cases, Ticketmaster aims to provide a seamless experience for customers, allowing them to retain their tickets for future attendance at the rescheduled event. However, there are specific circumstances that may allow for a refund. If the event is canceled outright, Ticketmaster usually offers a full refund to the original form of payment. In situations where an event has been postponed, Ticketmaster may provide options for customers to request a refund, but this is not guaranteed and depends on the promoter or venue policies. It is important for ticket holders to review the communication from Ticketmaster regarding the event in question, as details about rescheduling, refunds, and any further information are often included in those announcements. For the most accurate and up-to-date information regarding ticket policies, it is advisable to visit the Ticketmaster website and review their policy section or look for any specific updates linked to the event you purchased tickets for. This way, you will have access to the latest guidelines and options that might be available to you.
Answered Jun 14th 2025

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