I had a spotify premium account for awhile. I got a new phone and downloaded the app a...

GetHuman-skykingd's customer service issue with Spotify from January 2020

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The issue in GetHuman-skykingd's own words
I had a spotify premium account for awhile. I got a new phone and downloaded the app again, attempted to log back in and it kept telling me I couldn't bc I didn't have a premium when I know for sure i did. I am looking to cancel my premium. I've had a new phone since december ** and havent been able to use spotify. I was able to get one refund for the monthnjanurary and would like to cancel my premium account and impossible get my refund as well for the month of december due to me paying the monthly fee for absolutely nothing. Thank you and have a good day

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Spotify

Customer service issue
Reported by GetHuman-skykingd
Jan 22nd, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 9153 others
0 customers following this

Timeline

GetHuman-skykingd started working on this issue
Jan 22nd 7:55pm

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