I recently purchased a new samsung phone, and redeemed my * month trial of spotify prem...

GetHuman-haileypu's customer service issue with Spotify from May 2019

Help with my Spotify issue
The issue in GetHuman-haileypu's own words
I recently purchased a new samsung phone, and redeemed my * month trial of spotify premium. But when I did I accidentally put it on the wrong spotify account. I am transgender, and the account in question has my old name right in the nickname for the account. Which I've found bothers me a lot. Is there any way I could change my account nickname or transfer the premium trial to a different account? thank you for your help
GetHuman-haileypu did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-haileypu fixed the problem
We are waiting for GetHuman-haileypu to fix the problem and share the solution with the rest of us customers.
Please help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-haileypu
May 9th, 2019 - 2 mons ago
I have an issue with Spotify too
Fixed
Seen by 4 customers so far
Similar issue to 34545 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-haileypu started working on this issue
May 9th 4:18pm
GetHuman-haileypu indicated the issue is not fixed yet.
May 9th 8:42pm
GetHuman-haileypu confirmed the issue is fixed. Hooray!
May 9th 8:42pm