I have worked with both Google and Spotify for the last week to get the google home min...

GetHuman-joelpee's customer service issue with Spotify from December 2018

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The issue in GetHuman-joelpee's own words
I have worked with both Google and Spotify for the last week to get the google home mini that I was promised as a promotion for upgrading to the Family plan. **Google claims that Spotify needs to re-issue the promotion code and Spotify has refused to help me recently in an email stating that "We’re sorry, but this isn’t something we’re able to help with. "**I am beyond frustrated with the issue and want a resolution and I believe the issue is with Spotify. **I need a new promotion code, please!
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Spotify

Customer service issue
Reported by GetHuman-joelpee
Dec 5th, 2018 - a mon ago
I have an issue with Spotify too
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Seen by 2 customers so far
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GetHuman-joelpee started working on this issue
Dec 5th, 2018 1:36am