I am paying $*.** a month for an account that my minor child signed up for several year...

GetHuman1477824's customer service issue with Spotify from November 2018

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The issue in GetHuman1477824's own words
I am paying $*.** a month for an account that my minor child signed up for several years ago without my permission. She is not able to log on (email doesn't work) and cancel this. I need this account closed asap. *My husband has the premium Spotify and we enjoy it but I'm not willing to continue to pay $*** a year for something that's not being used!!!! *I need the second account closed asap!!! *Please contact me asap ***-***-****
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Spotify

Customer service issue
Reported by GetHuman1477824
Nov 3rd, 2018 - a mon ago
I have an issue with Spotify too
Fixed
Seen by 1 customer so far
Similar issue to 17230 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman1477824 started working on this issue
Nov 3rd 1:53pm
GetHuman1477824 indicated the issue is not fixed yet.
Nov 3rd 2:16pm