I am paying $*.** a month for an account that my minor child signed up for several year...

GetHuman1477824's customer service issue with Spotify from November 2018

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The issue in GetHuman1477824's own words
I am paying $*.** a month for an account that my minor child signed up for several years ago without my permission. She is not able to log on (email doesn't work) and cancel this. I need this account closed asap. *My husband has the premium Spotify and we enjoy it but I'm not willing to continue to pay $*** a year for something that's not being used!!!! *I need the second account closed asap!!! *Please contact me asap ***-***-****
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Customer service issue
Reported by GetHuman1477824
Nov 3rd, 2018 - a mon ago
I have an issue with Spotify too
Seen by 1 customer so far
Similar issue to 17230 others
0 customers following this
Items needed
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Your date of birth
Zip code on the account
Email address on the account
GetHuman1477824 started working on this issue
Nov 3rd 1:53pm
GetHuman1477824 indicated the issue is not fixed yet.
Nov 3rd 2:16pm