Hi there * I have a subscription with Spotify for £*.** a month, I no longer use the ac...

GetHuman-chloetay's customer service issue with Spotify from August 2018

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The issue in GetHuman-chloetay's own words
Hi there * I have a subscription with Spotify for £*.** a month, I no longer use the account and do not have access to the email, however it still takes the money out my bank every month, I’ve tried to find the account with the subscription but all failed. *I just want to cancel the subscription as I do not use it. The only way of knowing I still have the account is when I receive a bank statement and you are still charging me
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Spotify

Customer service issue
Reported by GetHuman-chloetay
Aug 26th, 2018 - 4 mons ago
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Seen by 6 customers so far
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GetHuman-chloetay started working on this issue
Aug 26th 12:39pm