Young friend said I should try Spotify instead of Pandora.*Transaction took place on...

GetHuman-jbhogger's customer service issue with Spotify from July 2018

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The issue in GetHuman-jbhogger's own words
Young friend said I should try Spotify instead of Pandora.*Transaction took place on *******. Transaction ID: **W*****HN******F.*When I ordered the Premium Service and pay for a year I thought I was getting the "family plan" but my friend said I had not.*What do I need to do to correct my error so I can include up * or * family members to my account.*Whoops, Trans. * was PayPal. *Spotify Invoice ID is P**D**F*A*.*Name on account: Jim Hogshead, **********, *****@***.com, ******Can you folks help with my issue?*Jim Hogshead
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Spotify

Customer service issue
Reported by GetHuman-jbhogger
Jul 31st, 2018 - 9 mons ago
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GetHuman-jbhogger started working on this issue
Jul 31st, 2018 7:16pm