It appears I have been double charged for your premium services. My contract is for...

GetHuman-sguenot's customer service issue with Spotify from July 2018

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The issue in GetHuman-sguenot's own words
It appears I have been double charged for your premium services. My contract is for $*.** for your Spotify premium services. I checked my bank statement today and I had you guys take your TWO $*.** payments. How long have you all been double charging me? I will be taking your asses to court if I am not refunded in timely manner. This has been going on as I can see for months and this is complete theft. Respond to me soon or I will have a real ******* problem. I have been nothing but a loyal customer and this is what I get in return? Unbelievable.
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Customer service issue
Reported by GetHuman-sguenot
Jul 3rd, 2018 - a yr ago
I have an issue with Spotify too
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GetHuman-sguenot started working on this issue
Jul 3rd, 2018 11:07pm