I have been trying to cancel spotify for a long time. My son set this up and the charge...
GetHuman-mmeyerh's customer service issue with Spotify from May 2018
Help with my Spotify issue
First: share to improve GetHuman-mmeyerh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mmeyerh's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mmeyerh will want to follow the link below to head to their help center. We will check on GetHuman-mmeyerh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mmeyerh may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-mmeyerh's own words
I have been trying to cancel spotify for a long time. My son set this up and the charges keep coming. For my son's account which is in the name of Dylan Meyerhoeffer. He has also linked Hulu and spotify together. I need to cancel this $*.** charge so the Hulu charge will also be cancelled for $**.** a month. *This is being billed to my husband and my account which he began when he lived with us. He no longer does. I need immediate assistance as I have contacted my bank and put in a claim.*Thank you. *Mrs. Meyerhoeffer
GetHuman-mmeyerh did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-mmeyerh fixed the problem
We are waiting for GetHuman-mmeyerh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.