I am a student who was trying to pay for spotify premium. Initially you are required to...

GetHuman-sophied's Billing/Refund issue with Spotify from April 2018

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The issue in GetHuman-sophied's own words
I am a student who was trying to pay for spotify premium. Initially you are required to enter your credit card information the later are shown how to verify the fact that I attend university. As i was linked to a cite, it didnt let me verify it but it still took * dollars from my account. I repeated the process and it took the * dollars from my account and I still unable to verify my status. Now the company has taken ** dollars from me and my subscription still says free. However I did use the other alternative of sending a document to reviewed and its been over * days and no one has gotten back to me.
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Spotify

Billing/Refund issue
Reported by GetHuman-sophied
Apr 25th, 2018 - a yr ago
I have an issue with Spotify too
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Timeline
GetHuman-sophied started working on this issue
Apr 25th, 2018 5:08pm