I have a past due bill of **.** and I'd like to pay my total balance due for this month...

GetHuman1220116's customer service issue with Sallie Mae from September 2018

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The issue in GetHuman1220116's own words
I have a past due bill of **.** and I'd like to pay my total balance due for this month, but I have an automatic debit enrollment that takes out money every month. If i pay the total amount due now, will the auto debit take out again on the day it normally takes out.
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Sallie Mae

Customer service issue
Reported by GetHuman1220116
Sep 27th, 2018 - 20d ago
I have an issue with Sallie Mae too
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Seen by 4 customers so far
Similar issue to 34 others
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Timeline
GetHuman1220116 started working on this issue
Sep 27th 10:21pm