I ordered a product from you. Then I cancel that ** minutes later only to be told that...

GetHuman1652596's customer service issue with Rockauto from November 2018

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The issue in GetHuman1652596's own words
I ordered a product from you. Then I cancel that ** minutes later only to be told that I was too late in the product has been shipped already. I did not receive the product I did not except it there for it was returned to sender, I still have not received the money back to my credit card What is my cell number is ***-***-**** would you please have somebody contact me or should I have to call and complain to my credit card company?
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Rockauto

Customer service issue
Reported by GetHuman1652596
Nov 29th, 2018 - 9 mons ago
I have an issue with Rockauto too
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Seen by 7 customers so far
Similar issue to 8244 others
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Timeline
GetHuman1652596 started working on this issue
Nov 29th, 2018 2:17pm