I received my order * ******** today @ *:**pm*for starter* AC ***-**** The shipping box...

GetHuman1316822's customer service issue with Rockauto from October 2018

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The issue in GetHuman1316822's own words
I received my order * ******** today @ *:**pm*for starter* AC ***-**** The shipping box has*been crushed on one end. A wire connector post*on the solenoid is broken off the solenoid cap.*Send a Fed x return AUTH. to return the broken*starter and send me the same *part * AC ***-**** for replacement !! This is bad shipping package prep. for an items that *weigh ** lbs and are lose packed so they slide*around in the shipping Box ! !
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Customer service issue
Reported by GetHuman1316822
Oct 11th, 2018 - 3 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
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GetHuman1316822 started working on this issue
Oct 11th, 2018 2:26am
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Oct 11th, 2018 2:30am