I want to make absolutely the kit which arrived today is correct for my automatic trans...
GetHuman-tjjfitz's customer service issue with Rockauto from August 2018
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman-tjjfitz to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-tjjfitz's own words
I want to make absolutely the kit which arrived today is correct for my automatic transmission **** Subaru Forester *.*X. The order number is ********. I am asking because although the Gates box label says “TCKWP***C” I can see there is a red plastic spacer in the kit (still haven’t removed the plastic sleeve from the kit tray) and it is my understanding that the spacer is only necessary to use for manual transmission Foresters.
GetHuman-tjjfitz did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-tjjfitz fixed the problem
We are waiting for GetHuman-tjjfitz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.