I want to make absolutely the kit which arrived today is correct for my automatic trans...

GetHuman-tjjfitz's customer service issue with Rockauto from August 2018

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The issue in GetHuman-tjjfitz's own words
I want to make absolutely the kit which arrived today is correct for my automatic transmission **** Subaru Forester *.*X. The order number is ********. I am asking because although the Gates box label says “TCKWP***C” I can see there is a red plastic spacer in the kit (still haven’t removed the plastic sleeve from the kit tray) and it is my understanding that the spacer is only necessary to use for manual transmission Foresters.
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Rockauto

Customer service issue
Reported by GetHuman-tjjfitz
Aug 10th, 2018 - a yr ago
I have an issue with Rockauto too
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Seen by 5 customers so far
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GetHuman-tjjfitz started working on this issue
Aug 10th, 2018 6:25pm
GetHuman-tjjfitz confirmed the issue is fixed. Hooray!
Aug 16th, 2018 9:33am