Ordered a Monroe strut and coil for the front left and front right of a Chevy aveo...

GetHuman810928's customer service issue with Rockauto from June 2018

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The issue in GetHuman810928's own words
Ordered a Monroe strut and coil for the front left and front right of a Chevy aveo **** manual hatchback. Went to install parts and even though the box was labeled for a front right we received a front left. We need a front right shipped over night with a return shipping label for the incorrect part to be returned to you. This was not our mistake and i had to miss work because the part was incorrect. This needs to be fixed asap and not at my expense. I need my vehicle so the part needs to be delivered tomorrow to my home and I would appreciate a call back. Thank you and look forward to hearing from you.
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Customer service issue
Reported by GetHuman810928
Jun 22nd, 2018 - a yr ago
I have an issue with Rockauto too
Seen by 9 customers so far
Similar issue to 2396 others
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GetHuman810928 started working on this issue
Jun 22nd, 2018 5:45pm
GetHuman810928 confirmed the issue is fixed. Hooray!
Jun 22nd, 2018 5:46pm